Reporting to the Administration and Accounting Manager, the supervisor is responsible for financial and administrative services to ensure the processing of money received, collection of money, and providing service to our brokers/insureds in Ontario, Manitoba, Edmonton, Quebec and British Columbia. This is a new position and the successful candidate will be responsible for developing procedures, guidelines and templates. They will be required to launch and monitor these new processes.
Customer service to our Brokers, Insureds and underwriters is part of this role along with the processing of returned bank items (NSF). The successful candidate will also be responsible for the administration team. They will be required to monitor and oversee staffing levels along with event organization, supply orders, mailroom and reception duties.
We are looking to hire someone to work in our North Bay office. We have a hybrid work model that preserves the balance between working from home and that in-person interacting which is so valuable.
Work Experience and Aptitudes
We are looking for a bilingual (French/English) candidate. In order to meet the requirements of this position, the candidate must have post secondary education or comparable previous experience. The candidate should be recognized for their good communication skills (verbal and written), efficient keyboarding, and attention to detail. They must be a team player with a positive attitude and the ability to lead and motivate a team.
Optimum Insurance Company Inc. - North Bay
Optimum Insurance Company Inc. is a subsidiary of Optimum Group, a private Canadian financial group with international operations. The North Bay branch has been in operation since 1979 and we are committed to providing a high level of service to our contracted independent insurance brokers and policy holders, while fostering a fulfilling work environment for our employees with career growth opportunities.
Our dedicated and experienced employees work within a team environment. We offer flexible hours, group medical and dental benefits to fit your needs, a pension plan and other perks such as reimbursement for Insurance Institute educational courses and a fitness membership contribution. We also have social activities throughout the year, where you can develop camaraderie among your colleagues allowing you to enjoy coming to work every day knowing you are an integral part of a team where everyone knows your name.
Located in the downtown area of North Bay, our office has ample parking nearby while located on a bus route. It is also only a short walk to shopping, restaurants, and the magnificent Lake Nipissing waterfront.
147 McIntyre Street West
P.O.Box 1288 North Bay, Ontario
P1B 8K5 CANADA