Available positions


Available Positions


Commercial Lines Development Manager

Optimum West Insurance Company Inc. / Burnaby / Permanent / Full time

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Job Outline and Specific Responsabilities 

  • Manage and direct the commercial lines underwriting operations for British Columbia and Alberta in alignment with Optimum’s vision and strategy
  • Develop, communicate, implement, and monitor the region’s annual commercial lines business plan. Lead the underwriting team in the successful execution of the regional business plan for profitability and growth while achieving service standards. Analyze inconsistencies and develop action plans as necessary
  • Direct the regional process of monitoring and responding to the competitive market environment
  • Identify business challenges and opportunities and oversee communications and actions to resolve accordingly
  • Actively oversee and further develop commercial relationships with all brokers through different initiatives including networking opportunities
  • Work closely with Optimum’s corporate team and technical manager to ensure products and services provided to our brokers are current and relevant
  • Direct and assist staff in the underwriting of more complex risks
  • Develop, monitor, and track broker success ratios and provide feedback to internal and external stakeholders
  • Monitors employee performance, training, and development needs
  • Work with employees to build career goals and ensure the progressive development of employees to achieve current and future regional objectives
  • Work with a high degree of autonomy and maintain continual personal development in the areas of people management, leadership, and commercial lines technical ability
  • All other related tasks

Competencies and Aptitudes

  • Leadership – identifies and seeks opportunities for growth with both internal and external customers
  • Innovative – seeks to make a difference and have a lasting impact on the company business
  •  Collaborative – appreciates the value of engaging others and is receptive to feedback
  • Self-motivated – embraces the opportunity to be involved in a variety of projects
  • Accountable – takes responsibility for decisions and actions

Qualifications and Work Experience

  • Previous experience in a leadership role as a Commercial Lines Supervisor or Manager
  • Chartered Insurance Professional (CIP) designation or higher
  • Post-secondary degree or equivalent combination of post-secondary education and experience
  • 10 years commercial underwriting experience with exposure to business development, sales, and marketing
  • Solid interpersonal, leadership and communication skills
  • Strong analytical and problem-solving skills, and confidence in decision making
  • Demonstrated leadership and management skills
  • Strong computer skills
  • Committed to continuous educational improvement

Benefits of Working at Optimum West

  • Ability to set your own work schedule while maintaining company core hours
  • Flexible schedules to work at home and in the office
  • Competitive compensation package

Optimum West Insurance Company Inc.

As a stable, preferred property & casualty insurance company in Canada that is fully committed to independent brokers, we provide specialized and innovative solutions to our valued broker partners and policyholders. Our adaptive products are exclusively available through an extensive distribution network of selected independent brokers across Canada.

Committed to and driven by long-term relationships, we provide personalized service and customized products to meet the emerging needs of individuals and businesses. Commercial property and liability, personal property and automobile insurance are at the core of our business lines. Our client-oriented and knowledgeable experts underwrite a variety of risks, including niche and non-commodity segments.

Since 1976, our team provides insurance to Canadians from our offices located in Québec, Ontario, Manitoba, Alberta and British Columbia. Optimum General Inc. is a Canadian company operating through its three subsidiaries: Optimum Insurance Company Inc., Optimum West Insurance Company Inc. and Optimum Farm Insurance Inc.

3777 Kingsway St., Suite 1700
Burnaby (British Columbia)  V5H 3Z7

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