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Telephone Adjuster, Claims

Optimum Insurance Company Inc. - North Bay / North Bay / Permanent / Full time

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Reporting to the Assistant Claims Manager, the Telephone Adjuster provides excellent customer service through the investigation of the loss, coverage determination and negotiation and settlement of claims.


Specific responsibilities

Responsibilities include contact with the policyholder, policy coverage review and gathering information to assess the claim. Responsibilities also include contact with third parties, vendors and authorities as required.


Qualities and skills

The candidate shall have excellent communication skills as clear and concise communication throughout the claims process is vital. The candidate shall also possess an intuitive mind, accurate keyboarding and computer skills to include sound knowledge of Word and Excel, strong organizational skills and the ability to work well in a team environment and independently. 
 

Education & Experience

Requirements include a College or University accreditation and good knowledge of the Property and Casualty industry.


Bilingualism (English and French) is an asset as would enrollment or completion of the CIP program. 


If you are interested in this opportunity, please email your resume to [email protected]

Optimum Insurance Company Inc. - North Bay

Optimum Insurance Company Inc. is a subsidiary of Optimum Group, a private Canadian financial group with international operations. The North Bay branch has been in operation since 1979 and we are committed to providing a high level of service to our contracted independent insurance brokers and policy holders, while fostering a fulfilling work environment for our employees with career growth opportunities.

Our dedicated and experienced employees work within a team environment. We offer flexible hours, group medical and dental benefits to fit your needs, a pension plan and other perks such as reimbursement for Insurance Institute educational courses and a fitness membership contribution. We also have social activities throughout the year, where you can develop camaraderie among your colleagues allowing you to enjoy coming to work every day knowing you are an integral part of a team where everyone knows your name.

Located in the downtown area of North Bay, our office has ample parking nearby while located on a bus route. It is also only a short walk to shopping, restaurants, and the magnificent Lake Nipissing waterfront.

147 McIntyre Street West
P.O.Box 1288 North Bay, Ontario
P1B 8K5 CANADA

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